Hawk Guru
Hawk Guru

Hawk Guru | Privacy Policy

Effective Date: March 22, 2026

Last Updated: March 22, 2026

1. Introduction

Welcome to Hawk Guru. We provide an AI-powered business operating system designed to handle lead capture, voice conversations, automated bookings, and marketing workflows. This Privacy Policy describes how Hawk Guru ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website, use our platform, or interact with our AI tools.

We are headquartered at:
5729 NW 151st Street Miami Lakes, FL 33014

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To provide a comprehensive "Business OS" experience and maintain a lead response time of <5 seconds, we collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and physical business address.
  • Business Data: Information regarding your leads, customers, funnel performance, and appointment bookings.
  • AI Training & Interaction Data: Transcripts and audio recordings from our Voice AI and Conversation AI interactions. This data is used to improve the accuracy of your specific business responses.
  • Technical Data: IP addresses, browser types, device information, and "cookie" data to optimize our Workflow AI.

3. How We Use Your Information

Hawk Guru uses the collected data for the following purposes:

  • Operational Excellence: To facilitate 24/7 lead coverage and automated bookings.
  • Service Improvement: To refine our Content AI and Reviews AI to better match your brand voice.
  • Communication: To send system updates, billing information (Starter, Professional, and Elite tiers), and support responses.
  • Analytics: To provide you with insights on your +42% increase in booked appointments and overall ROI.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share information with:

  • Service Providers: Trusted third-party vendors who assist in hosting, payment processing (e.g., Stripe), and SMS/Email delivery.
  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. AI Data Security & Storage

Data security is central to the Hawk Guru platform.

  • Encryption: All data is encrypted using industry-standard protocols at rest and in transit.
  • AI Integrity: Your business data is siloed; our AI does not "leak" your proprietary lead information to other Hawk Guru users.
  • Retention: We retain information only as long as necessary to provide you with our services and fulfill legal obligations.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access/Update: Review and change your personal information via your Hawk Guru dashboard.
  • Delete: Request the permanent deletion of your account and associated data.
  • Opt-Out: Unsubscribe from marketing communications at any time.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out to our team: