AI Receptionist for Home Service Businesses
Give the next caller a useful next step while your crew is on the job.
An AI receptionist for small business can support call intake, appointment booking and follow-up using your business information and rules. Hawk Guru helps home service teams configure that workflow in English and Spanish.
AI receptionist / AI Employee
$99 /month
+ $99 one-time setup
Text messages are billed separately at cost.
Call +1 (305) 206-7141
How much does the AI receptionist cost?
The published price is $99/month plus a one-time $99 setup fee. SMS is separate at cost. Agree on the configuration, usage allowances and total charges before activation. This page does not promise unlimited calling or an included text-message allowance.
Confirm the service scope, usage limits and any other applicable charges before starting.
What your AI answering service can handle.
These are workflows already described on the Hawk Guru site. Availability and behavior depend on the configuration, connected tools and rules you approve.
24/7 call intake
Configure answering for after-hours calls, overflow or your chosen call coverage. Capture the reason for the call and contact details. Around-the-clock intake does not mean your technicians are available around the clock.
Read the workflow guideAppointment booking
Use a connected calendar and your approved booking rules to offer available slots. Distinguish a requested appointment from a confirmed booking. When availability is unknown, collect a callback request instead of promising a dispatch.
Read the workflow guideMissed-call text back
Configure a follow-up message for missed calls as part of your approved messaging workflow. Confirm the recipient details and the next action. SMS is billed separately at cost.
Read the workflow guideTransfer to a person
Define the questions and situations that need your team, the transfer number and the coverage hours. If a person cannot take the call, use an agreed callback path. The assistant should acknowledge what it cannot answer.
Read the workflow guideDoes it sound human?
The receptionist uses a synthetic voice and can hold a conversational exchange. Callers may notice that it is AI, and it can misunderstand a name, address or request. We do not describe it as indistinguishable from a person. Test the actual voice with the services, accents and background noise your callers bring.
Use a clear greeting, confirm important details and give callers a route to a person. A voice that sounds pleasant still needs correct service-area, calendar and transfer rules. Ask to review the configured experience before customer calls are routed to it.
Call intake for the work your team does.
An AC repair request, a plumbing estimate and a roofing inspection need different context. Review the existing industry pages to plan the questions your team needs answered.
English and Spanish call handling.
Hawk Guru describes bilingual call handling for customers who prefer English or Spanish. Review the greeting, service descriptions, location names and transfer wording in both languages. Your team should approve the information and test both call paths before launch.
Ver precio y detalles en españolAI receptionist vs. a human answering service.
Compare the actual scope and configuration. A human service may offer scheduling and integrations too; ask each provider what is included rather than assuming every service only takes messages.
| What to compare | Hawk Guru AI receptionist | Human answering service |
|---|---|---|
| Cost | $99/month + $99 setup; SMS separate at cost. Confirm usage limits. | Request a quote, including coverage, usage and extra fees. |
| Coverage | Configured for after-hours, overflow or selected call coverage. | Confirm staffed hours, overflow arrangements and availability. |
| Booking | Depends on connected calendars and approved booking rules. | Ask which calendars and booking actions the provider supports. |
| Unusual requests | Follows approved information and needs a transfer or callback rule for exceptions. | A person can discuss context; confirm their authority and escalation rules. |
How to get started.
- 01
Prepare your business rules
Gather services, hours, coverage, contact details, calendar availability and the requests that should go to a person. Decide whether the assistant will cover after hours, overflow or a broader call flow.
- 02
Confirm scope and setup
Agree on the $99 monthly fee, $99 setup, SMS charges and any usage limits. Define the greeting, intake questions, calendar connection, transfer numbers and callback path with your team.
- 03
Test before routing calls
Try booking requests, Spanish and English calls, out-of-area addresses and questions the assistant cannot answer. Review the handoff and confirm readiness before activation.
More questions to review before choosing a setup.
AI receptionist questions.
How much does Hawk Guru’s AI receptionist cost?
The published price is $99/month plus $99 one-time setup. Text messages are separate at cost. Confirm the service scope, usage allowances and total charges before starting.
Can it answer calls 24/7?
It can be configured for around-the-clock intake, after-hours coverage or overflow. This does not promise uninterrupted availability or 24/7 technician dispatch. Define the coverage and fallback process before launch.
Can it book jobs?
It can support appointment booking through a connected calendar and approved rules. Offer only available slots; if a booking cannot be confirmed, collect a request for your team. A booked appointment is not a guarantee that a job has been accepted or dispatched.
Does missed-call text back cost extra?
SMS is billed separately at cost. Confirm the messaging workflow and usage charges before activation; the $99 monthly price does not establish an included SMS allowance.
Will callers know it is AI?
They may. The receptionist uses a synthetic voice and can misunderstand details. Test the voice and call flow, confirm important information and provide a route to a person. We do not claim it is indistinguishable from a human.
Can it transfer a caller to my team?
Configure the transfer destination, available hours and the situations that require a person. When no one can take the call, the approved callback process should give the caller a clear next step.
Does it work in English and Spanish?
Hawk Guru describes bilingual call handling. Review and test the greeting, service information, booking questions and transfer wording in both languages before launch.
How long does setup take?
Timing depends on the business information, calendar connection, routing rules and approvals needed. Agree on the setup steps and testing plan; this page does not promise a fixed launch date.
Start with the calls your team needs help handling.
Tell us your trade, service area and current call process. We can discuss the $99/month plan, $99 setup and the workflow to review before launch.